In this episode of The SpaRetailer Podcast, host Megan interviews Kayla Hagan, associate product marketing manager at King Technology. Kayla shares her journey into the pool and spa industry, discusses her role in new product development, and provides insights into King Technology’s latest innovations, including the Balancing Basics Kit and the FROG VIP program. The conversation covers the importance of water care, the challenges faced by new hot tub owners and how King Technology supports both consumers and pro dealers. Kayla also reflects on her career path, experiences at trade shows and offers advice for women entering the industry.